Childrens Courses Tickets and Dates

More Information about Childrens Courses

Important
1. Children must enter the ice at their lesson start time and exit once the lesson has concluded. Due to current government guidelines there are currently no public sessions available to skate on after the lesson. Parents/guardians may watch from the cafÚ for free.
2. Please bring your termly course membership card with you to every lesson to show that you are on a course. Please keep this safe as we cannot replace it if you lose it. If you do misplace it you will need to report early to reception so we can check you off the register, which does take longer.
3. Please arrive 15 minutes before your lesson starts as it is essential to be on time for your lesson.
4. On your first lesson of a new course please have your achievement booklet with you. Please ensure your name is printed on the front. If you do not have an achievement booklet and you have already passed levels we may have to re-assess you and this must be done before the class starts. A replacement achievement card costs ú1. You also need to bring your record of achievement booklet with you to your last lesson as you will have an assessment and test.


Skates & clothing
1. Skates should fit snugly, not slip up and down when you walk.
2. Please lace skates firmly though not too tight and use all the hooks. Skates usually feel uncomfortable if you are not used to them.
3. Blades should be sharp to the touch, if in doubt ask the skate hire staff.
4. Clothing should be warm, preferably layers. Gloves are a good idea but no hats or scarves please.

Your lesson
1. We take 10 skaters to 1 coach. If classes exceed this which is not often, we add an assistant to compensate.
2. 5 minutes before your class starts please wait off the ice at the designated entry point. Week day courses use a third of the ice, Saturday and adults use the whole ice.
3. If the skater is reluctant to go on the ice please do not force them on, let them watch a while. They may want to join in a little later.
4. Some teaching at beginner level may take place off ice in skates, preparing skaters before going onto the ice rink
5. Any accompanying parents/guardians are able to wait in the Ice CafÚ area, our seating stands are currently closed. If you have any questions or queries during the lesson please do speak with our reception team.
6. Photography or filming is not permitted during lessons.

Other information
1. Children must enter the ice at their lesson start time and exit once the lesson has concluded. Due to current government guidelines there are currently no public sessions available to skate on after the lesson. Parents/guardians may watch from the cafÚ for free.
2. You will be able to book for next term once you have had your test at the end of the current course. You will need to know your current level when you book. All bookings can be made through our website. Due to a high volume of course users we strongly recommend booking your next course as soon as possible, on the day bookings cannot be guaranteed.
3. Courses are non-refundable of transferable. Unfortunately we cannot compensate for any lessons missed unless it is the fault of the Ice Rink.
4. If course numbers are not sufficient Alexandra Palace reserve the right to cancel courses, or skating levels may be amalgamated at any time.

COVID 19 advice
1. Please follow government guidance at all times
2. Please follow the one-way system on and off the rink
3. Face coverings must be worn in all places except whilst on the ice
4. Everyone is affected differently, please be considerate of others
5. If you are unwell, please don't come in and go home straight away
6. Please wash your hands or use hand sanitiser on a regular basis
7. Please catch all coughs and sneezes and practice good respiratory hygiene practices
8. If you are unsure and need any advice, please ask a steward

FAQ'S

How are you supporting social distancing at the ice rink?
We have significantly reduced the capacity for each course, to ensure there is space for everyone. There will be a one way system at the rink to support social distancing. Visitors must wear masks in the facility, but can only take them off whilst on the ice. There will be sanitiser available. You must scan the QR when you enter to help us Track & Trace. We encourage all visitors to look out for one another and follow the latest government guidelines throughout their visit.

Do I have to wear a face mask?
Visitors must wear a face mask in the facility, but can take them off on the ice.

Will you provide hand sanitiser?
Yes, hand sanitiser will be available throughout the ice rink

Are there changing facilities?
The changing rooms will be closed to support social distancing. Please come ready to skate.

What cleaning regime do you have in place?
We have increased our cleaning practices and will be cleaning the space continually throughout each day.

Are there toilets?
Yes, toilets are open at the rink.

Do you have baby changing facilities?
Yes, we do.

Is the cafe open?
No, not at the moment. We are looking into how we might be able reopen the cafe in the future.

Do you have a cloakroom?
We do not have a cloakroom or lockers available. We request you come dressed ready to skate, which includes being able to keep any valuables on you as you skate.

Do you have a car park?
Yes, our East Court car park is open. It is free to use but we suggest a donation of ·3 to help with the running costs.

Can I hire skates?
Yes, this is included in your booking fee. We have sizes from baby 6 to adult 13. Please note however, we are not providing our skating aids (seals, snowmen and penguins) at this current time.